FAQs

G.E.B. Collision, Inc.

  • Do you handle insurance claims?

    We are experienced in managing insurance claims. Our staff will assist you through each step of the claims process, including necessary documentation, communication with insurers, and obtaining repair approvals.
  • Which insurance companies do you work with?

    Our services extend to all major insurance providers. If you are uncertain about your insurer's inclusion, please contact us and we will verify this information for you.
  • Can you help me file a claim?

    We offer comprehensive assistance with claim filing. This includes submitting the claim, providing necessary photos and estimates, and directly communicating with your insurance adjuster for a smooth process.
  • Do I need to get multiple estimates for my insurance company?

    Generally, insurance companies require only one estimate. We provide a comprehensive, professional estimate that meets insurance company standards.
  • Will my insurance cover the full cost of repairs?

    The extent of coverage is determined by your specific policy and deductible. We collaborate with your insurer to make sure all eligible repairs are covered and provide clear information about any potential out-of-pocket expenses.
  • How long does the insurance approval process take?

    Approval times vary among insurance providers. We expedite the process by promptly submitting all required documentation and following up to minimize any potential delays.
  • May I choose where my car gets repaired?

    You have the legal right to select your preferred repair shop. While insurance companies may suggest certain shops, the final decision remains yours.
  • Do you offer direct billing to insurance companies?

    We provide direct billing services to most insurance companies, simplifying the process for our customers.
  • Will my car look the same after repairs?

    Our objective is to restore your vehicle to its pre-accident condition. We use high-quality parts, expert craftsmanship, and precise paint matching techniques to achieve this goal.
  • Is there a warranty on insurance-related repairs?

    We offer a lifetime warranty on all collision repairs, including those performed as part of insurance claims.